BMW releases Roadside Assistance applications for iPhone, Android, & BlackBerry

David Walker, LeaseTrader.com — Wed, 14 Apr 2010 14:52:54 GMT

BMW releases roadside assistance applications of select Smartphones

Last Thursday,April 8th, BMW released their Roadside Assistance application to almost 20 Android phones, the iPhone and to many Blackberry (NSDQ: RIMM) devices as well. This may not be as interesting as the Touchstone being hacked into a BMW, but it’s much, much, more useful.

When a user registers, all information, such as VIN, GPS, and requested service will be sent to a roadside call center electronically, which can increase dispatch time by almost 60%! This will better the over all customer experience, and also just make it easier for the person in need of assistance.

Some key features of the Roadside Assistance application will include:

Roadside Services – Get connected with Roadside Assistance by selecting the service you require including: Towing, Battery, Tire, Fuel, Lock Out , and more
Dealer Locator – Search and find Centers near you. Pin point dealers closest to your location, find hours of operation, and obtain dealer contact information
Service Details – The minute help is on the way a reference number, service dispatch information, & Estimated Time of Arrival is transmitted directly to your phone
VIN Registration –Confirm your BMW’s Vehicle Identification Number (VIN) and eligibility for Roadside Assistance thus expediting the service dispatch

A list of compatible devices is below

Source: [ intomobile.com ]

Smartphone Applications

BMW releases Roadside Assistance applications for iPhone, Android, & BlackBerry